Job Description
The Pro Shop Attendant is the first point of contact for golfers and guests, providing friendly, professional service while managing tee times, retail sales, and daily pro shop operations. This role ensures a welcoming atmosphere and smooth flow of play across the course.
Key Responsibilities:
• Greet guests warmly and provide excellent customer service in person and over the phone
• Schedule and manage tee times, check in players, and collect green and cart fees
• Operate the point-of-sale system and process retail, food, and beverage transactions accurately
• Maintain organized, well-stocked, and visually appealing merchandise displays
• Assist customers with merchandise selection, club rentals, and general inquiries
• Coordinate cart staging, starter duties, and pace-of-play as needed
• Handle reservations, league sign-ups, and tournament registrations
• Keep the pro shop, counter, and surrounding areas clean and orderly
• Balance the cash drawer and complete opening and closing procedures
• Communicate course conditions, policies, and promotions to guests
• Support golf events, outings, and tournaments as needed
Qualifications:
• Previous customer service or retail experience preferred
• Friendly, professional demeanor with strong communication skills
• Basic math skills and comfort operating a point-of-sale system
• Knowledge of golf, course etiquette, and equipment a plus
• Ability to multitask in a fast-paced, guest-focused environment
• Flexible availability, including early mornings, weekends, and holidays
Physical Requirements:
• Ability to stand for extended periods
• Ability to lift up to 40 lbs (merchandise, supplies, equipment)
• Ability to work both indoors and outdoors in varying weather conditions
• Repetitive motions including stocking, lifting, and operating equipment
Compensation:
Competitive hourly wage based on experience. Golf privileges, merchandise discounts, and resort perks may be available.
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